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Course title

Conflict Management Training

Location
West Kent College - Various
Course length
1 day
Type of course
Part Time
Start date
by arrangement
Course details
In today’s business world all staff are faced with mounting pressures to perform, which can lead to increasing levels of conflict in the workplace.

This course is aimed at Managers and professional who wish to develop skills in managing conflict.

Course content:
• Recognise sources of conflict
• Strategies for dealing with conflict situations
• Understanding reactions and emotions
• Enhancing the individual’s responses to conflict
• The positive aspects of conflict
• Effective handling of different personality types

To discuss your needs and to arrange a course please telephone Mike Garofalo on : 01732 374040.
Various
Fees
£120
Reference
JE/Conflict Mgment - FCR
 

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